Good day, this is NOT ON NOW!! I am so upset and disappointed with the service I got from RUSSELS, I need my refund back, it has been 2 weeks and I am not even told wwhat is happening... I logged a complaint here of whic I was contacted by the compalins departement of which they took my account and ...
I have settled my account with russell's furnitures last year in novermber, i had to phone them for a settlement letter sometime this year and asked them to update my itc. In march when i checked on itc i found that still is not updated i sent them an email they told me they will refer to credit ...
Hi, I bought a lounge suite from Russels about 4 months ago. I got my contract and signed for it but to my surprise when l received my first statement it reflected a balance way above what l expected and what is shown on the contract l signed. I have requested the staff at Northgate Russels to ...
We get calls from staff members swearing at us and being very rude after I told everyone that I was retrench and that the insurance won't pay out because I should have been retrench 4 day later. Now the insurance won't pay out. All of the arrangements for a lesser payment was lodge on the APT ...
When I phone russells to report about my washing machine I speak to Zonto, ans she always replies that she will phone me back. That does not happen. I have to phone back and sometimes it takes weeks and in the mean time my wife has to wash with her hands. The warranty is almost over and I think ...
I have been trying to get statements and also copies of policy agreements and no one helps, I have emailed Heidi from your insurance department and she is no help at all, she just emails saying go to the branch for help. I need this information for my lawyer as she declined my claims. No one ...