I bought my washing machine last year 2012, It started giving me problems just right after few months I bought it, I then called Russels to come and repair, They took their time. This year again my Machine started giving me the same problem, to this day Iam still waiting for Russel to Repair my ...
I brought in my cellphone for repairs as it is still under guarantee - I was told by Candice that works @ Russells Phoenix that it will be sorted out. After waiting for 2 Weeks it was given back to me - WITH THE SCREEN CRACKED!!! i returned it to the store & was told again by Candice that she ...
I applied for an account a week ago and still did not recieve my goods, after allot of telephone calls, still did not receive any of the goods. after receiving a phonecall from the branch on friday 16/8/2013 I was promissed that my goods will be deliverd on monday 19/8/2013. still did not received ...
I purchased a 6 seat lounge set from Russells Furniture Store, Polokwane on 12 June 2012 to the amount of R29319.62. After six months the material on the two seat couch began to tear. I reported it and several weeks later the two seat couch was collected to be repaired, to date nobody has contacted ...
I went to Russells furniture store wanting to purchase a tv set. Upon to my arrival I decided to add a base set to my purchase which I was taking on credit.. I had to keep calling them to deliver my things which took 4 days for them to deliver and they only brought the tv and not the bed! I have ...
Please contact me regarding Account # 0301390391 - I am acting on behalf of Mrs. Pamela Smith. I have done an extensive reconciliation on this account and have found several payments which were not processed. Mrs. Smith has previously faxed proof of payment and yet the problems have still not been ...