RUSSELLS CONTINUES TO DELIVER POOR SERVICE!!! MY CLAIM HAS STILL NOT BEEN DEALT WITH!!! CALL CENTER AGENTS STILL CONTACT ME EVERYDAY!!! THOKOZANI MIYA SENT ME 1 EMAIL ASKING FOR NAMES AND THAT WAS IT, NO ACTION HAS BEEN TAKEN AFTER THAT! ...
I bought goods on the weekend of the 30th of August 2013 but they were damaged when delivered. I did log a query for them to be exchanged but up until today the query has not been resolved. I have made numerous calls to the store with no luck. They say they can exchange but they don't know when. I ...
I bought a lounge suite from the company, came to fetch it 7 days after I logged an complaint. Now they have the excuse they don't have money that's why they can't refund me. I am sitting on the floor currently due to they're bad service. Please help. ...
I had an account with Russells for about two years, I took a loan from one of the Banks and they offered to settle the account on my behalf this year - 26 June 2013. I went to Russells branch and do a follow up after the debit order went off on the 1st of July 2013. Shamla, the Credit Manager in ...
I tried for months to resolve the problem with Russels after I was retrenceh. They did not done there job as always! Now after I arranged with the financial manager in jhb that we will go to malvern russels to hand in once again all the paper work so russels can stop there stupidy and fix this ...
On 24 August 2013 I bought a lounge suite at Russels Polokwane for R17941.89. Elizabeth at the branch organized that I can pick up this lounge suite in George Western Cape, because I moved down to George from Polokwane. I told them I will only pick it up after middle September 2013. On Friday 20th ...