My name is Dumisa Maku I purchased a Tedelex home theatre system at Russells Caledon on account over 24months in 2009 December and after a few months (to be specific August 2010) the speakers were not working (all of the speakers) and it was still under warranty - I took the home theatre system ...
August 3rd 2013 I bought a home theatre and TV at Russell's van der Walt, I had to wait for 52 days to get my stuff. And to make it worse I called on the 17th to find out where my stuff was at they told it was delivered, if where I don't know. They finally delivered the DVD on day 56, just when I ...
First 4 months no funds deducted as per contract signed in shop, no phone calls or accounts and letters received within the first 4 months that states arrears on account, several phone calls explaining to them that we can't pay arrears cash as I am the client and I can pay via EFT if I like and see ...
I bought furniture from them in February. Waited almost a month for it to be delivered. They brought me stock from the floor and charged me for new stock. I sent it back. Waited another month or two before I got my furniture. They damaged my dressing table and tried to cover it with a brown marker. ...
I have three accounts with Russels. Two off the accounts is paid in full. Every day the legal department is phoning me regarding my two accounts thats in arrears. I did took it up with the branch in Klerksdorp but after 5 months i get phone calls from the legal department. I also get sms from the ...
I bought a bedroom suit last year march 2012 in Benoni branch, we agreed that they must be deliverd at my mothers house in dennilton.as agreed the goods were deliverd but they were damaged.i spoke to Benoni store manager and he refferd me to groblesdal store manager, I have been complaining about ...