Russels thabazimbi wow suppose to be such great service!!! Sitting with damaged furniture wich was delivered like that directly from there shop!!! I was told it would be replaced as soon as possible??? Now nearly a year later and after I've been to complain numerous times I get told the stuff won't ...
What a nightmare when calling the JDG call centre!!! They keep transferring me and cutting my calls. I called 7 times today and 10 times yesterday and yet no one is willing to assist me. They must just shut the centre down if they feel they are being bothered!!! ...
I went in on a Sunday to free off my account, the cashier swiped my debit card three times, he did not seem to know what he was doing, he then called in another person to help who also seemed to know as little as he did because she tried calling the bank to as to put a hold on my DEBIT CARD even ...
I visited Russells Furniture Stores in Rustenburg on Friday. The sales person who assisted me was very helpful. I paid cash with my bank card and the sales person told me to collect my goods at the JD Group Warehouse. I arranged a vehicle to collect my goods at the warehouse. At the warehouse they ...
We bought a Slumberland bed from Russels few months back took out the insurance an everything. Now the Base broke. When we phoned we were informed that this product have been discontinude due to the same problem and that they can't replace the hole bed and now I must be satisfide whith a nother ...
I had a russels account that I paid off, I never noticed that it is settled and was only informed of such when wanting a settlement amount. I went to my branch in Primrose to request a refund of the credit on my account, I was very satisfied with the service at my branch. The problem comes in by ...