I bought the Shedland lounge suite from the JD Groups' Russells store at the Southgate Shopping Mall in Johannesburg. The Sales Rep. assured me that I'm buying a product with "Genuine Leather Uppers" and "Leather Look" sides. The problems started when the stitches on the seats ...
I have a debt with Russell's Furniture store that I did not pay for a while. The account was handed over to their attorneys Coombe and Coombe attorneys and I made an arrangement to pay them via debit order since October 2012. I have been trying to get hold of Coombe and Coombe attorney's offices to ...
I once had a bad experience with Russells in Jabulani Mall and I thought to myself that I will never go back there. Funny enough I went back and I bought a Fridge from them and Queen was my sales consultant. Ooh what a darling she has good customer service and a friendly smile. I bought the fridge ...
I had an account with Russells furniture which I settled somewhere in May 2011. Last month I received a call from someone from their head office telling me that I still owe them, I went to the branch to talk to the manager, to my surprise I was owing them R505. The manger checked my profile and it ...
Hi, on the 22nd of August Marlene said I will be contacted soon and my query has been forwarded to the regional manager. I am still wondering what soon means if after 2 weeks I have not been contacted. I am THABO NTSEBE ...
My pay date moved from one date to another then i requested from them to please change the debit order date. From that month the debit order never again went off so it cots me lots of time (which i do not have) and money (because i need to travel to another town (30km) since there is not a Russels ...