A paid for fridge stopped working withing warranty period. Technical support to repair it was delayed by more than a week. When 'repaired" is stopped working again. It was going to be replaced, but weeks later nothing had happened. When asked why, one of the excuses was that it was raining, ...
I bought a lounge suite on monday 14/10/13 after being promised that they had stock and it would be delivered on wednesday 17/10/13 I paid the total amount R8950-00 in cash..When i called on thuesday to confirm the delivery, i was told that they had no stock available but that i could get the demo ...
I paid a Sealy Queen bed in June as a replacement to the damaged one Im still waiting for the delivery till now, whenever I call for follow-up Im told they have not received stock yet and its 4months now that Im waiting. ...
Delivered a damaged item and promised to get me a new one when they couldn't get it then promised me refund and. They changed said no refund but I must take another item and now they want to repair the same one they told me it cannot be repaired. Managers have been changing like I change my socks ...
I bought couches (Alpha corner couch) and they were delivered on the 27/06/2013 by Kaizer with car reg WMS 468 GP. when they were getting them in the house they broke my big door window and the couches got torn. when i also bought a master guard for the couches; off which it was not applied. I ...
In march 2012 I purchased a television with Russells R5263.00. I paid an extra guarantee of R3500. We had a bad thunderstorm on september 2013 and my television got struck by lightning. I have been struggling to get russells to repair my tv sincce then. And still they refuse. The branch where i ...