I bought my couches from Russells in Benoni about 2 - 3 months ago. I had my couches for about 2 weeks when i phoned to collect one of the 3 couched to repair a torn unit. Its now been 2 months and i still don't have it back. Every time i phone somebody who would like to take responsibility they ...
Been retrenched and handed in all documents to Michelle at Russels Malvern and Denzel in Jhb in march already. worked for myself first then for a company in catering then handed letter of work to Jhb and Michelle but refused to do work change at first, than Jhb accepted and give us a letter stated ...
2 WEEKS AGO I WAS CALLED REGARDING MY BILL. I EXPLAINED TO THE CALL CENTER AGENT THAT MY HUSBAND WAS RESPONSIBLE FOR THE BILL AND HE WAS RETRENCHED (REASON FOR SHORT PAYMENT). THEY TOLD ME I HAD TO TAKE HIS DOCUMENTS TO THE STORE AND THEY WOULD SETTLE THE ACCOUNT (PART OF COMPREHENSIVE COVER) A FEW ...
My Name is Jennifer Kruger and I am a new client to Russells. At this point I have two accounts one at Vereeniging Branch and the other at Meyerton branch where I was treated fairly and had no problem with the service. Now for the first time since i opened my first account in April I get called ...
The service that I have received from Russells - Overport city and Samsung themselves is queit pathetic. I originally purchased a home theatre system from Russells which was a Samsung unit and I purchased it in December 2012. I started having problems with my radio three months later. The problem ...
I have been battling for the past 4 months to get my lounge suite repaired/replaced that was damaged when Russells delivered it. I have been talking to the manager frequently, but nothing has been done. He keeps on promising that the couch will be repaired, but no action has been taken. I have ...