About a month ago i placed a complaint on Hello Peter about the couch i had purchased from Russells in Overport and the shocking after service. I then got a call from Mrs. Francis from Russells who came to my aid she was very helpful and showed honest concern in my service i had got my Overport. I ...
When purchasing the twin tub washing machine I was informed the system had it as R 2799.90 and to make it R 2999.90 I would have to take the Surge plug for R 299.90. I agreed. upon delivery, none of that happened, the copy I received had only one item which was the washing machine (upon delivery). ...
I went to apply for a bond, all my applications were pre approved subject to all my accounts being up to date. i was surprised when the bank called my bond agent stating that my account for russels chatsworth was in arrears and my account was put in the experian credit bureau. i went to russels ...
Can someone competent enough please sort out this mess you've created!!! Please collect this coffee table. I cannot use the goods after it was exchanged!! Cancel everything and remove me from your database!! You clearly have no customer service background whatsoever!! You are incompetent and the ...
I went to Russels store maitland street in Bloemfontein due to i forgotten the password of the laptop i bought from them within 4days.i meet with the stock controller peter venter, he told me he cannot assits me due to is software related.i asked him y dont he book it in.he replayed saying i take ...
We noticed by chance in 2012 that Russels had incorrect information about our account when we requested a credit check with TransUnion ITC. We contacted the JDGroup and spoke with a Jayschree Pillay in August, she said to send her an email and request the correction. We did this, she contacts ITC ...