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Russells
Found 434 reviews / complaints
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Russells
Poor customer service

In 2012 I purchased a lounge suite which I financed through hire purchase, I paid a deposit. Two weeks later I went to the store to settle thae account. The Indian lady at the cashier assisted me and assurred me that I owed nothing to them. Months later I received a bill informing me that I stilled ...

Russells
Wrong settlement amount

Relebogile Lefakane, 9102040260080, Lensia, Russels, Lounge suit, I paid the settlement amount on the 23 March 2013, 4 months later I got a call from the the JD group advising me that that I'm in arrears. I then visited the brunch and advised them about the call they told me they'll look into it, ...

Russells
BAD SERVICE

I have bought a Slumberland bed from Russells over a year ago, the springs have collapsed in the mattress. I went to Bevan last year end of September and he said it is no problem. He arranged for me for a new mattress and I will have it within 2 weeks. It is now 4 months later and I am still ...