I have tried to resolve this with Rubybox - but their delayed responses and flippant attitude with regards to customer care has left me no choice but to resort to this forum. I am still waiting for my Rubybox and my Order which was placed on 28 November last year (this is not the first complaint). ...
This is now my 3rd compliant on Hello Peter for the same instance! Rubybox. I have tried to be nice to you. I have been your customer for more than a year now, since this company started off. I am still waiting for my Rubybox and my Order which was placed on 03 December last year. The order was ...
I signed up for a monthly subscription rubybox in November. Money was deducted from my account on 11 November and then again on 12 December.. On the 13th of January I was refunded R190 which was probably the money taken in November by mistake. As January was a tight month I decided to cancel it for ...
I cancelled all 3 rubybox subscriptions end of December 2012 as I really am not as impressed with it as I was with Glambox. After mails and numerous phone calls to get the refund finalised still no refund. I just get told the proof of payment will be send through in the afternoon and there it all ...
On 20 November 2012 I had placed an order for 2 items, I received a tracking number and all relevant documentation, order number 100003093. Upon collecting my parcel I had seen that the incorrect items were received. I had contacted RubyBox to notify them and was told that the correct items would ...
Order delivered within a day after my rubybox, after confusion about it not being sent with my box. Thank you for the quick delivery! ...