I have been receiving the ruby box for five or six months now with no problems and was a very happy customer. Suddenly at the end of last month nothing was deducted from my bank account and I have not received a delivery. I had ordered and paid for a product to be delivered with by ruby box this ...
I placed an order with Rubybox on 31 May (and another order thereafter). It is the 10th June at 5:20pm and I have STILL not received either of my orders. Their shipping information says that they will deliver within 2-5 working days. 5 working days have obviously lapsed and Rubybox has failed to ...
So this is one of my many Compliments to RubyBox. I admit, there have been some months where I would be yelling because RubyBox customer services and the products are just going from bad to worse. Previously boxes were always received late. This month, my box arrived not only before my expected ...
I have made 2 purchases on Ruby box... one been an error, I immediately wrote to Rubybox and before the boxes can be dispatched i would like this to be resolved.. however Rubybox phone number makes you hold forever, i called at least 10 times.. once waited for 30 minutes and no response.. If you ...
I ordered a Rubybox several months ago and specifically emailed to ask that it be a once-off order. I received a response confirming it would be so. A month later I noticed Rubybox erroneously debited me. I emailed them and they paid the amount back into my card, assuring me the subscription was ...
My wife signed up for this pathetic service, which we subsequently cancelled due to their horrendous customer service. We cancelled her subscription in March but this doesn't bother the 'Rubies' they'll just continue debiting my account. Absolutely USELESS. How on 's Green Earth do people like this ...