As I read previous complaints and type this I wonder if its even worth the effort, Clearly you have failed your customer base So I think id rather just let the rest of SA know how pathetic your services are and I will cancel my subscription with you. Glambox made a big mistake in joining forces ...
I ordered a christmas gift for my brother on the 6th of December, thinking that it would arrive before the 25th, seeing that I went overseas and wanted to surprise my brother. I have yet to receive this package. I have sent numerous emails, made phone calls, and still I haven't received my parcel. ...
I'm tired of phoning customer care line and e-mailing with no response. Communication within the Rubybox team needs to be improved. Products are not being packed properly, don't arrive on time and billing issues even though the subscription was cancelled. Clearly, Chamelle is making promises to the ...
Today I received my order: Decleor aroma cleanse eye make up remover gel. The produt is not in a good condition and appears to have been used. There is a significant space at the top of the bottle filled with air and bubbles. It is far from full. It looks as if the gel has been opened and used. ...
I've been a member of RB for over a year. Nov12 I subscribed to an Annual Payment with a saving of R200.00 per year. Dec and Jan were good and that's where it ended. I tried communicating with them email and phone, eventual reply From: [Email Removed] [Email Removed] On Behalf Of rubybox Sent: 25 ...
Incorrect product was delivered and when I queried this on 13th March I received a reply that this would be rectified within the week. This week i sent a follow up mail to ask for an update and no response yet. On a separate note, getting annoyed with the issues that keep on coming up concerning ...