I was very excited when I signed up for Rubybox in April. At the end of April, my account was debited with no hassle. I called Rubybox to advise them that I will be moving and would like to know when I could expect my delivery. I was advised that I will receive my delivery by no later than the 15th ...
This is the 3rd time my boutique order has not been delivered with my rubybox. I ordered 2 little black boxes, and were meant to be delivered with the may rubybox. Once again i did not get my order. I then got it a week later, and it was so disappointing, I expected this to be better. The stila lip ...
I signed up for the May rubybox, completed the survey regarding replacing the regular box with a grazia box responding no. The following day I decided to spoil myself some more and to order an additional subscription to receive the grazia box. Their system would not allow me to opt-in for the ...
I asked ruby box to deliver after 2 o'clock, when I get home from work. And every time they call me in the morning and tell me that they have my box in front of my house. How many times do I have to tell them to deliver after 2 or at my work address when they really want to deliver it in the ...
I decided I wasn't going to waste my time writing another complaint regarding the missing items from my previous box, however, I was quite surprised when I looked at my credit card statement for the previous month. I noticed a Rubybox deduction. I had cancelled the subscription in March already and ...
Dear Rubybox, Please note that I have placed an order for the Collection Box on the 29th of April with the specific intent to have this as a Mother's Day Gift. It is now the Friday before Mother's Day and I have yet to receive the order or even tracking information. My expectation was that this was ...