Good Day Rubies, On the 30th of May 2013, I have written several reviews for the samples that I have received in my March, April and May rubybox that I have used. I have not received any Ruby Rands for the reviews. I have e-mailed Rubybox on the 13th of June 2013, which was not answered till today. ...
Order #100007914 placed on 30 May 2013 10:06:17. Still waiting for delivery. I have emailed, I have left messages - huge big silence. So disappointed. This is my first time ordering from Rubybox and certainly the last. ...
It is now 19/06/2013 after an email has been sent no response, I have not received my rubybox that according to your website should be delivered between 8 -15 of each month??? Seriously guys??? Why does this continue to happen? I have put in a complaint before. Again seriously dissappointed. I love ...
I hate having to complain about a company repeatedly but Rubybox seems to ignore their customers and have no sense of customer loyalty or service orientation. I placed 2 orders on the 6th of June and delivery is promised between 2 and 5 days. Last Tuesday (11th) Coleen promised in writing that my 2 ...
Very impressed by the excellent customer care and speedy delivery of my order. Great range of high end products at good prices. Thank you Rubybox! ...
Thank you Rubybox. This is the first time I've had no problems regarding incorrect/missing items and delivery. Please keep it up! ...