I have complained via several emails and even left a comment on Facebook regarding my order i had paid 2 Wednesdays ago. i get different responses all the time and yesterday they said my parcel was sent off as high priority.. i emailed complaining again this morning and they just sent a tracking ...
I am not happy at all with the samples I receive each month. And the ridiculous tools. I do not use a tweezer at all. What the must I do with a thing that costs R50.00. It is a rip off of my R100.00 every month. I'm just waiting for my order which was placed on and paid for on 01/02/2013 which I ...
I've sent below enquiry 15 JANUARY 2012 AND I'M STILL AWAITING A REPLY Firstly, I have come to expect nothing more from you than a 2 week wait before any query gets answered I have not received 2 of my Rubyboxes for January yet. Please advise as to when I will be receiving these. I initially had 3 ...
I purchased a subscription and as per Linda did a EFT into their bank for December box. My January subscription went off on 28 November2012. I placed a order for the value of R1004.00 for 2 items, also at this time. Nothing arrived even after talking to Linda and she saying she will pack all items ...
I will definitely not be renewing my Rubybox subscription, nor will I ever order from them again! I have NEVER experienced such bad customer service. I ordered a gift for a friend on the 13th of December. It has still not been delivered despite the fact that I included her phone number so they ...
I have been billed three times (Nov, Dec and Jan) i have only received 1 Rubybox. I contacted the courier company fastway couriers (Steven O Connor and Gail Brits) after 13 emails they just do not respond to me. Really bad service!!! ...