I purchased a lounge suite on lay-buy from your branch, we made our last payment this month, We received a telephone call Tuesday demanding that the lounge suite must be delivered the very same day, we took off work and no one came, We never received a phone call saying that they won't be able to ...
On 13 June 2013 I ordered, and paid cash, for a 2 seater red leather couch. The instruction was that I will call for delivery. A week later I called on a Wednesday and was told that the deliver on Tuesdays and Thursdays only. I arranged for delivery on Tuesday, 25 June 2013. On the 25th in the ...
We order our furniture and requested delivery to take place on 2 July @ 15h30. At 16h00 we had not heard anything regarding the delivery yet, and decided to phone the store to find out what the holdup is. We were told by Richard that he will phone us back in 5 minutes time. We repeated this about 4 ...
My mom purchased lounge suite, plasma stand and coffee table in April 2013 and paid cash. she's been calling the branch in Polokwane and they told her that they'll deliver soon. i also called on 21/06/2013 and the person responsible was not in and another lady assisted me, and called my mom and ...
On the 04 April 2013 I purchased a 3 piece lounge suite from Rochester Woodmead we took delivery on the 05 June 2013, on the 06 June 2013 we contacted the store to advise on defects found on the brand new suite, the sales lady Sarah contacted the supplier who said that this is normal as we are ...
On 8 June I ordered and paid for Cooper Leather Daybed. The experience on the shop floor was horrendously unprofessional. I was constantly interrupted by his female assistant. Delivery was promised for 17 June. Between 11 and 17 June several calls were made to the Manager (Mr Fanie Scheffer). All ...