24 Dec 12 we ordered 2 Birkshire lowback chairs. The order was paid for on the date. Due to holidays, delivery would be in Feb. 18 Feb the chairs were delivered. One chair had black oil stains on the side and was not accepted. 2nd chair was accepted, but upon closer inspection it had an oil stain ...
Ochester is the worst company i have ever dealt with, they have no customer service at all, it took me 12 weeks to get what was purchased and within two months the chair is no broken, the springs snapped into two going throught the chair... i was promised that the chair would be replaced and i ...
I purchased a Baker Lounge Suite from Rochester, Boksburg in January. With the suite I purchased the protection plan/kit (10% of unit price!). The suite was delivered in March, but I did not receive the protection plan. Tracey from your Head Office phoned me 2 or 3 times confirming whether I've ...
Furniture was damaged within the first week of delivery, collected 6 weeks later and told would be back in 2 weeks. 8 weeks later the furniture is still not back and does not return my calls regarding a refund or respond to my email which was sent a week ago. ...
My husband and I bought a dining room suite from Rochester in Woodmead and I noticed that the chairs were wobbling within the first month. I called the sales assistant Sarah who helped us at Woodmead and she assured me that she would deal with this however she did nothing after months and months of ...
I made a purchase at Rochester woodmead on sat 29/06/2013, with sales ref no 241584 for delivery on thursday the 04 July. On Thursday the 04th of July i receive a call from Rochester to say stock will be delivered today the driver will call an hour before to confirm, the driver calls at 18:00 in ...