I have submitted request for amendment to my contract and the broker was able to help me, and give me a peace of mind That's what I call customer service ...
I was assisting my parents with a 3rd party claim due to my dad' s vehicle being knocked into by another driver who deals with Regent. As per their requirements I submitted the documentation and had the car viewed by Regent' s accessor. The claim has not been resolved and I have to keep on calling ...
I have never seen such a useless insurance company in my life, this is a second report am posting on this side for the same incident. Every time I submit a claim am told that my policy is inactive, yet Regent is quick to take premiums off my bank account every month. Am writing this complaint while ...
I received a call from one of your sales reps today (5 Oct 2013) at 09h36, I believe her name was Michelle? When I told her that I was not interested in anything she's selling she got extremely rude and hung up the phone. I tried phoning back but the call kept on being cancelled/ended. Please be ...
I have been notified today via email that Regent has rejected my claim for being retrenched. I have submitted all relevant documents and have wasted lots off money confirming receipt and progress thereof. Brenda Maluleka informed me that they had to phone the office of my previous work giver and ...
I purchased a vehicle on 12 March 2013 from Diahatsu Alberton and signed and paid in cash for a 24 month bronze painttech autobody warranty underwritten by Regent Insurance Company. On 11 September 2013 I sent a written request to Regent Insurance to cancel the warranty and refund me for the ...