We emailed QVC on 13th June to cancel our membership. After a very vague response of not being allowed to cancel but no reason why, we responded back to them asking WHY we cannot cancel the contract and to date have not heard a response. Surely the CONSUMER PROTECTION ACT is on our side and we will ...
I have tried to make bookings on more than 4 occasions this year. On all of the occasions the call centre agent told me that there was nothing available at the resorts where I wanted to go. I suggested another resort, which, as I have become accustomed to, was also unavailable. The call centre ...
Why can't my contract be terminated? For the last 2 years I have been paying my account through a debt collector company, but my account never goes down. When I asked about terminating my contract, I was told that it was a lifetime agreement, apparently by verbal agreement, which was never pointed ...
I am adding my voice to the many who are complaining of the same style of treatment by QVC. Why is the action of asking for the termination of a contract such a arduous task? Surely such a request should be par for the course given the criteria set out in the Consumer Protection Act? After numerous ...
I made a booking through Quality Vacation Club for accomodation at the Uvongo River Resort. I did tell the person doing the booking that we may be 9 people. She only had 8 sleepers available, and so I told her book the 8 sleeper and we will make a plan with the sleeping arrangements as we were ...
WE ARE PAYING HUGE ADMIN FEES AND RECEIVE SERVICE, WE ARE ALWAYS TOLD THAT QVC DOES NOT HAVE STOCK, WE ARE TOLD THIS EXCUSE OVER YEARS NOW, CHECK YOUR RECORDING, WE WERE EVEN PLACED ON THE WAITING LIST... i CALLED YOUR CONTACT CENTRE THIS MORNING AND SPOKE TO JULIET MYEZI N GUESS WHAT i RECEIVED ...