Good Day, I have never in my life waited this long for a response to a question before. I sent an email via your website asking about being sent a price list for the restaurant and whether or not we had to book. The email was sent on the 16 of January. My husband was looking to take his team of ...
I am a loyal supporter and regular customer of Protea Hotels. In the past, during peak as well as off-peak season, I have never had a problem eating lunch at the pool. Today, I unfortunately experienced awful service by the manager on duty, Ruan. After learning I was not a hotel guest, he said I ...
I had an amount of R1350, 00 deducted from my bank account this morning at 08H7 in contact sms reads as card transation from Protes hotels, i did apply for pro card via the telephone from one consulatant who described herself as from Durban, but agreed to have the money deducted on the 25th of ...
Good day, I booked online at the Protea hotel in Roodeport under Reservation Number 1932976. I used my Fnb Visa Cheque card to make a payment and the money was deducted from my account. on the day when I checked in I was told that I have to show them the card i made the booking with, unfortunately ...
5 phone calls in a month. I keep saying I'm not interested in their offers and to remove my details from their data base. They keep phoning. Pi$$ off Protea ...
I wanted to book a 2 night stay at the Fire and Ice Protea Hotel in Cape Town. Procard has offered us a voucher for buy one night and stay one night for free. Protea Hotel was very happy to help me until I mentioned that I want to redeem my voucher. Suddenly there were no more rooms available and I ...