ON 25/04/2013 I SENT AN MAIL TO PROKARD INFO SAYING THAT I NEEDED TO CANCEL A RESERVATION. THE RESERVATION WAS CANCELLED BUT MY VOUCHER WAS NOT REINSTATED. ON 29/05 I QUERIED WITH ADELINE AND SHE ASKED ME TO SEND PROOF WHICH I DID. i HAVE SINCE SENT SUBSEQUENT MAILS TO ADELINE BUT HAVE TO DATE NOT ...
I was contacted by Protea hotels to purchase their "ProCard", which seemed to be of benefit to me. On giving my cr card details, my account wad debited with R1400.00, The merchant advised that the transaction was declined. Possible problems with the bank. I pointed out to her that my ...
We went to stay at the president protea hotel in Alexander road, Bantry Bay over the weekend and we were not only appalled by the bad attitude that the security guard had at the boom on our way out after checking out this morning, but also by the fact that we had to pay R60 for parking even though ...
Dear Manager I was booked in for 25 July 2013 and booked out for 27 July 2013 at the Protea Hotel Marine in Port Elizabeth. I want to commend the outstanding service I was awarded by two of your staff members on duty namely, Mr Johan Venter and Mr Thabang Wena. I arrived very tired from ...
On the 6th July we made a booking at Protea Hotel in Franschhoek. Receptionist gave us the prices which sounded good and proceeded to show us the rooms we would be staying in, we confirmed the booking indicating that we want 2 rooms. We asked if we could pay &she advised that we must pay the ...
Good day, Mrs DR Nxele was contacted by your call centre, to ask if she wanted to renew her Prokard Membership. She advised that she no longer wants to be a Prokard member as she never used it. An amount of R1350.00 was debited from her credit card with out her concern which is according to my ...