On the 11/07/2012, I went for a surgical procedure to have a swollen/infected gland removed from my arm (Day surgery). This was the first time I went to the doctor all year, non of my family members has used the hospitalisation plan for years, and the medical aid receives in access of R6 000 a ...
My daughter had operation on 5 Dec 2012. I received authorisation from the medical aid. Today, 27 June 2013 I received call from the hospital to advise that the account has not been paid to date. I have called CareCross and they advised that they no longer part of Prosano as from 1 April 2013. ...
I am very disspointed in this medical aid that I have been using for the past 15 year. I was a Prosano member who was switched over to bonitas. When they switched over my daughter all of a sudden was no longer a free dependant and I had to pay in over a R1000 . I then decided to swith to a cheaper ...
Firstly when Bonitas took over from Prosano my medical aid payment shot up with R1300 more a month. When I enquired about this they told me they tried to match my benefits with the plan I was on. This a ridiculous amount extra every month. Today I get a call from Dr. jurgens rooms that we have a ...
The assistance I receive from Gideon is fantastic. He always assists me with queries, his very punctual and also has a friendly voice which makes the assistance and the sorting of queries a pleasure. :) ...
Bonitas was bought by Pro Sanoe and as the merging with this two we decided to go to a better plan and submit me as an additional. From the merging there was problems. Our premiums is R 2677.00 however in Jan 2013 they deduct R 996.00, in feb 2013 they did not deduct anything and i made a transfer ...