On Tuesday I sent an e-mail to requesting some changes to our insurance policy. There was no acknowledgement or reply from PPS, just a looming silence. Yesterday I sent another e-mail to the above address requesting a status update with regard to Tuesday's request. Again this has been met with ...
1st month premium was not deducted instead twice on the 2nd month. I asked why it was not debit on the past month & I was told there was a reversal. I did not understand that because there was money on my account. I decided to let go of that, the following month still the debit did not go ...
I contacted PPS some time back to determine if what they were offering was in fact cheaper than the policy I am on. I was told yes it was and a mere medical is all that was needed. To my horror, a condition (which I have no history of or indication that I may get) was excluded - even after my ...
PPS Reference number : 1467997 The above refers. I have now exhausted my patience and want a corrected tax certificate issued immediately. The following is the shocking service received: I have now called the call centre three times. Each time I call I offer the Ref number which is ignored and I ...
My claim was approved and my car was booked in for repairs on 1 July 2013 however the service provider has been telling us that the part has not been ordered but expects us to bring the car to them, what's the point of taking the care to them if it is going to be parked and not fixed??? I called ...
I called PPS to change details of my policy just to realise that they have been over-charging all along! I am furious, this is about the 100th time I am experiencing poor service with them and issues and incorrect information on my policy and THIS IS A COMPANY THAT IS SUPPOSED TO BE DEALING ...