PPS has twice debited my bank account on incorrrect debit order dates (the usual debit orders ran through successfully), it has taken almost 2 months and 5 different call centre agents to receive a refund for one of the 2 incorrect debit orders. the 2nd refund was supposed to be set off against ...
I was hospitalised in November 2012 for a period of 14 days. As per the policy that I have with PPS, claims for hospitalisation will be paid out within a week. It is now the middle of March, and up to date I have not received any claim! Despite numerous phone calls and requests to PPS, there has ...
I transferred my insurance to PPS Short Term Insurance in March 2012. I sent an email on 3 April 2012 requesting that corrections be made to my Schedule of Insurance that I received by email. There was no response to the email. The current Schedule of Insurance was received with a covering letter ...
I sent through all the documents required regarding the noting of a cession against my policy on Monday the 11th of March 2013, immediately after that I got an email acknowledging that they have received my email and will attend to the matter asap. They told me I would get the letter before 2:30pm ...
I am highly concerned that I have been denied all risk cover due to the fact that I was diagnosed with depression. I have been on medication and highly stable for over 6 years now!!! Surely this is prejudice and discrimination at its worst??!!! ...
I had a query with PPS and it was solved to my satisfaction. Thank you PPS. Agosthino Goliath ...