RE temporary cessation of premiums (unemployment) With the former application (August 2013) the application was approved I didn't receive written confirmation I had to follow up telephonically Despite the approval the full premium was deducted (August 2013) again I had to make phone calls to ...
The loadings on my sickness and incapacity benefit were removed on the 22nd Nov 2013. On my policy document it correctly states I have no loadings. However, my policy document still shows an amount under "premium loading per month". I should no longer be paying a loading per month as the ...
On 4th December 2013 there was an attempted of my vehicle. I had to wait for 3 hours, in the dark in an unsafe area for the tow truck to arrive due to call centre blunders. It is now a month and a half later and I am still without my car. The 30 day car hire on my policy is up. All that needs to be ...
My wife was the victim of an armed on 28 December 2013. She was robbed of her handbag, phone, ring, watch etc. As soon as I lodged a claim, this was handled with urgency and efficiency and friendly service. We were traumatised and Elicia and her team understood that. Our (quite substantial) claim ...
PPS is underwritten by Hollard and their Claims department is dodging paying out a claim fairly. They have been sent proof of mileage with in the last year, but refuse to take into account this figure and are essentially defrauding their policyholders. I had to do my own homework and get a quote ...
We are insured with PPS. My husband had a vehicle accident on the 14 November 2013 and the claim was submitted on the 18 November 2013 (PPS doesn't process claims on weekends). His car could not be repaired as it was not economically viable. Our claim was sent to a senior validator as PPS said it ...