PPS managed to overcharge me by R2000 on my July Debit order. After querying the charge they refunded R1400, again I had to query which lead to another R900 leaving my account? Already looking for a new insurance supplier. Also thinking of moving my other policies to someone new. PPS - This is poor! ...
I have submitted my Medical Claim to PPS in 23 May 2013, it was refused due to an exclusion of Mental Disorders. I lodged an appeal. They did not respond for one month, stating: We endeavour to communicate the progress on the finalization of your claim or a request for additional information within ...
I write this from the bottom of my heart I don't know how to express my self. But I will like to thank Mario Peters for helping me claim my brother's insurance. He was so helpful he made sure we do get the money. Keep up the good I can see you do love and appreciate your. I hope you doin this to ...
After a previous complaint about my premiums, I was contacted by a PPS client representative named Werner van der Walt, who sent me a modified policy. However, when the premium went off my bank account it was R10.78 more than the quoted amount. So, PPS, this is how you treat your clients who are ...
July and still no tax certificate from PPS - I think 50% of the South African population knew when "tax season" was opening but PPS can't supply you with a tax certificate on time! When I call the call centre on Tuesday they tell me that I will have it by Friday - guess what? Its Friday ...
PPS advised me that they are increasing my insurance premiums by 25%. This, after I have been a loyal client for 7 years without ANY claims! When I called the call centre, a lady called Pumzi advised that she would escalate the matter to their retentions department and get back to me - she never ...