In June 2013 as a Discovery/Vitality member I was given the opportunity to join a gym and I decided to choose Planet Fitness in Cape Town CBD. I was told that my once off payment of - R800 was due to Vitality and not Planet Fitness. I then contacted Vitality to arrange payment of this once off ...
My original complaint (30 November) has still not been rectified. I signed a contract with Planet Fitness stating that my monthly fee would be R234. Every month since October they have debited R355 off my account. The first response from them here said I must go into the gym and sort it out there, ...
Planet Fitness instated a debit order on my FNB bank account. I am and was never a member of Planet Fitness. I went to the bank on 5/01/2014 and cancelled the debit order. On 29/01/2014 another debit order went through. The amount and reference number was changed. I once again had to go to the bank ...
My daughter used Planet Fitness for a while then she moved away. I signed her contract at that time. There was no way that I could cancel the contract of 3 years. I had to pay all the outstanding fees. Now after 5 years they started to deduct debit orders again from my account. According to them ...
This is the most pathetic company I have ever come across. My husband signed a contract with this gym paid almost R4000 in advance then we requested to transfer the contract to my name, as I was using the Gym more often. They now want to charge us 50% of the contract daylight. Needless to say it ...
Good Day I have just received an sms stating that planet fitness has deducted R530.00 instead of R245.00. I would like to cancel my membership. Regards Cleopatra ...