I have been struggling since I started with my contract in 2010! They did not deduct the money as they said my contract were paid in full. So after I was honest they started deducting money double. And it was their fault. I did go in and pay the amount manually. So after this was sorted out! They ...
Arriving at gym wanting to do a 45 min cardio workout isn't possible these days without getting on the spinning bikes- to find they don't work! After numerous complaints and reporting to maintenance this has still not been addressed! Packing of weights is a huge problem at the gym- the busier ...
Taitus from the Roodepoort branch has lost the debit order form I filled in for my black tag. When I told him how upset I was about it he he took offence and then twisted my words saying that I'm accusing him using my bank details. He then tried to push the blame onto their admin department and ...
When my husband's 3-year contract was due to finish he went to the Rivonia club to cancel the membership. He was asked to send the request via email, which we did. We got no response from them even after following up a week later. He then went to Craighall where they checked & saw no action had ...
Debit order has been taken off twice. Been at the branch since November/December. Empty promises have been made about when payment is due. No feed back has been given or even a call to explain the situation. Very bad client service and feedback to clients. ...
At the yearly anniversary my account was debited with higher than authorised amounts. I complained, and it was sorted For 1 month then they charged more again. Email complaints, branch complaints in person, hand delivered letters and nothing gets a response. Nor even on their Face Book page. but ...