I have sent numerous emails to the customer service, via their website and even went as far as replying to their newsletters and no one has contacted me. I have moved to my own medical aid and would like to know if my monthly debit order amount will come down to the amount advertised. ...
I recently acquired a Planet Fitness contract from the Wanderers Mega Club in the month of November, 2013. I was told that if i sign up before the end of the 2013 year, my monthly bill will be R89 per month, and will remain that way for the duration of my contract, and as long as I can commit to ...
Hi, I have been phoning the gym in Aurora and your head office so many times in the past 3 months, and no one ever helps me or phones back or nothing. I have not been a member at your gym for several years, now all of a sudden you deduct R250 on random dates out of my bank account. Sometimes even ...
In 2012 I signed up for membership at Planet Fitness. After one billing catastrophe after another (I was not being charged Vitality rates as was the agreement) I was unable to reach ANYONE to assist me with this. The manager was never there and never returned calls. Desperate, I went into the gym ...
I am utterly disappointed and surprised at the service I have received from Planet Fitness Bedfordview. I had joined the gym last year and was excited to finally experience what Planet Fitness had to offer. I paid R1950 joining fee plus a R295 monthly debit order. A few months into it I realised I ...
I've been a member at Planet Fitness Hennopsview in Hennops Park for the past two and a half years, for the last eighteen months all the spin classes have complained about the defective air-condition in the spin lab, this despite all the facilities being revamped only six months prior! Numerous ...