When i joined planet fitness gym in Lakeview across the wimpy road house in April 2013, i signed a 3 year contract stating that i pay R285 pm. Recently i noticed they took R700 each month with my debit order for 6 months!! I did complain and they would phone me back but its been almost 2 months now ...
On 22/01/2014 I telephonically requested a cancellation of the month to month contract upon expiry of the 3 year contract to find that money was deducted from my account on 01/02/2014. I visited Rosebank Gym on 02/02/2014 and was informed that Ulanda will only be at work on Monday (03/02/2014. I ...
I previously posted a complaint with regards to my dependant being removed from my contract without my knowledge. A week ago Planet Fitness acknowledged fault and supposedly corrected this. They have still not activated her membership after saying they would. I have now lodged a complaint with the ...
I am not big on complaining but this is ridiculous of such a large company. I want to cancel my gym contract and was told at the Hennops branch I should contact head office for a cancellation amount. I have tried calling a number of times, the call centre just directs my call to a automated machine ...
I am over a year now with planet fitness. I signed my contract for R393 per month, all of the sudden this month planet fitness deducted R433. Why did they deducted more when I signed for a different amount? ...
PF Thank you for you swift response and paid back from monies deducted. ...