Planet Fitness Fourways always boast about how they offer LES MILLs training and how its so great etc.. But I've been 4 times this week and all my 'Les Mills" classes were canceled with no trainer to fill the spot... We were informed that the trainers would be on training but thats only next ...
When i joined planet fitness gym in Lakeview across the wimpy road house in April 2013, i signed a 3 year contract stating that i pay R285 pm. Recently i noticed they took R700 each month with my debit order for 6 months!! I did complain and they would phone me back but its been almost 2 months now ...
On 22/01/2014 I telephonically requested a cancellation of the month to month contract upon expiry of the 3 year contract to find that money was deducted from my account on 01/02/2014. I visited Rosebank Gym on 02/02/2014 and was informed that Ulanda will only be at work on Monday (03/02/2014. I ...
I previously posted a complaint with regards to my dependant being removed from my contract without my knowledge. A week ago Planet Fitness acknowledged fault and supposedly corrected this. They have still not activated her membership after saying they would. I have now lodged a complaint with the ...
I am not big on complaining but this is ridiculous of such a large company. I want to cancel my gym contract and was told at the Hennops branch I should contact head office for a cancellation amount. I have tried calling a number of times, the call centre just directs my call to a automated machine ...
I am over a year now with planet fitness. I signed my contract for R393 per month, all of the sudden this month planet fitness deducted R433. Why did they deducted more when I signed for a different amount? ...