I have contacted the centurion branch several times in the past 6 months to try and cancel my membership. I have spoken to 2 People that said i should go to home page online. Then others tell me i should come in to cancel they cannot speak to me telephonically which is absolutely unacceptable. When ...
I received an sms a few months ago notifying me that my membership has been cancelled due to non-payment. When i contacted the club they apologised and said that i received it in error. i now received another sms notifying me that my membership is in arrears when I contacted the club I was informed ...
I HAVE NO PROBLEM WITH THE COMPANY DEBITING ME BUT THIS IS TOO MUCH. TO BE DEBITED TWICE IN ONE MONTH THIS IS CRAZY!!! SPECIALLY CONSIDERING THAT MY CONTRACT IS FINISHED WITH PLANET FITNESS. PLEASE GUYS GET YOUR STORY RIGHT AND RETURN MY MONEY TODAY!!! ...
On the 17th December 2013 I visited the gym to exercise, was called aside by Bradley Emmet who said I must take a photo on the computer for security reasons. I indicated that I do not want my information on their system because he cannot guarantee that my info is secured. He further claims that ...
I subscribed for a three year contract which expired 7 November 2013. This contract was paid upfront. Two years ago I applied for a "Black Tag" which allows an additional person access at R 100.00 per month. Nine months ago my debit order was cancelled without my knowledge and had access ...
Last year (2012) I contacted the Planet Fitness and specifically indicated that I want to cancel my contract within few days of signing. I sent numerous emails to different people that I kept being referred to inclusive of the Rivonia Manager. At one point one of the ladies that answered the phone ...