I have given an cancellation of contract No WI12857 on 09-05-2013 which was acknowledged and given me a Ref Number of 19980 But since June 2013 Planet fitness still deducting un authorized random amount from my account some time three time a month and upon query I have managed to reverse for few ...
6 Years ago I moved from JHB to CT for work. My wife and I had just joined planet fitness and used the gym about 3 times. Before we moved we transferred the gym membership to another couple (we all went to the gym and did the paperwork) - the other couple did this so they did not have to pay the ...
I posted this complaint on Hellopeter regarding PF not responding to my 4 month old request to cancel my debit order. NEVER mentioned cancelling contract and this is the ridiculous reply they then post on Hellopeter. I WANT TO CANCEL MY DEBIT ORDER NOT THE CONTRACT. PLEASE READ PROPERLY AND THEN ...
They won't help me at all for the past 2 years and they still keep deducting money from me even though I am not in the gym from 2011 when I had 2 accidents and they wouldn't freeze my account so I had to still pay 8 months of gym fees. I went in so many times and spoke to so many people working ...
Just when I thought service delivery protest, EToll & the fake interpreter from Madiba's memorial service were the worst that's nothing compared to Planet Fitness with its Poorest customer service takes the 1st price. I'm a planet fitness member since 2007 and I introduced my wife to the club ...
I have received the same response following my first complaint. Why was mandate given to a 3rd party when Planet Fitness could not contact me first or rectify the 'problem" if there was one. Instead a 3rd party was given permission to debit my account without my approval or any notification! ...