I am trying to determine when my gym contract expire and have also logged an inquiry on your website. But to date and to no avail any response was received. i am relocating abroad and will be cancelling all along with closing my bank account, hence I would like to do the proper. Please advise on ...
You guys are such a night mare really now. You said your finance department is sorting out my money and you removed my banking details but you still keep debitting on my account. I want a turn around time when can I expect my money back on my account. I want every cent because you guys you go on my ...
I moved from Johannesburg and therefore needed to cancel my gym contract. I had taken out a 1 year contract and had a few months left, so they informed me that I needed to pay a cancellation fee. I was fine with that, and was asked to fill out a form giving my details and reason for cancelling my ...
My contract with you guys ended in December 2013. You promised to planet fitness would freeze my membership if I had financial difficulty. I was unemployed and I couldn't't pay for my membership then. I went into the branch to report that I was unemployed and I was told as long as I don't come in ...
Yet again I had to come back here to complain about planet fitness and your bad customer service. I have been fighting about my cancellation since 2010.. By looking at all the complaints, it's not looking good for you. Refering to my previous complaint that was posted on the 17th of December 2013, ...
I have all the WRITTEN correspondence between myself and Planet fitness regarding the CANCELLATION of my membership. I have been charged THREE transactions by Planet Fitness on my bank account in October, November and December. Whenever I speak to a consultant they agree the transactions are and ...