Hi I would just like to note here once and for all what poor and pathetic service Planet fitness as a whole gives in Cape Town. All there contact methods. They give you an email address that cannot be contacted they give phone numbers that no one ever answers and don't even get me started on there ...
I can not get through the call center i have held for over 45 minutes per call attempt all i need is to transfer from the buzz fourways to the rivonia branch and nobody can help[ me in the branches and nobody answers the fone at the call center this is is just ridiculous and pathetic!!! now i cant ...
Planet fitness phoned me now, I had a 2year contract there in 2009. It finish 2011. They contacted me telling I was handed over to the debt collectors bcs I should have cancelled the contract. What the bru. They telling me I owe them almost 10 000 rand. The consultant never told me that I must ...
Hi, For reasons unknown to me, PF activated a debit order against my account which I did not renew in 2012. The active membership was 2011 to 2012. After not renewing or reactivating for the 2012 to 2013 year, somehow end of 2013 debit orders started coming through. I have tried to phone head ...
During November 2013, I informed Planet Fitness that my banking details need to be amended owing to opening a new account. The Planet Fitness Call Centre informed me that I would need to go into the gym I registered at and fill out a "Change of Banking Details" form. I followed this ...
I signed a contract at rosebank planet fitness in April 2013. In July I moved to Cape Town and cancelled my contract with vitality. I was told by a staff member at Rosebank Branch that I could get out of my contract by paying at settlement fee of R1800. I payed the fee in July and was told my ...