I handed in my watch on 31 January, Job 32570. It took over 6 months of delays to fix it - all I wanted was a new glass and battery. Every time they tested it they suddenly needed new parts and expenses which I agreed to. Every part takes 6 weeks to come from Switzerland. Today I finally drove to ...
I recently took my Tag to Mervis Brothers to have it serviced. The consultant advised that Tag stockists no longer keep spare parts on site hence the watch will be sent away to be serviced and will take approximately 3 months to be serviced and returned to me. 3 months have now passed and I still ...
ON March 10th we handed in a Tag for a battery repair. Have had to wait three months for a battery to be delivered from their overseas distributor. Today May 13, have been told the watch is finally with a technician and it will take another 2 weeks before battery change is complete. Have also been ...
Here is my story... 09/02/2013: Watch handed to jeweler for Battery Replacement and Water Proofing (Collection in 4-5 weeks) 25/02/2013: Telephonically confirmed quote with jeweler for R 1400 (Collection in 2-3 weeks). I later discovered that this is priced for an overhaul. 15/03/2013: Visit to ...
My wife bought me a pair of Tag sunglasses for Christmas 2012. I wore them once. The second day I cleaned the lenses with the cloth supplied, which is embroyded with Tag logo. The paint rubbed off the frames. I took them back the next day. The shop aknowledeged the concern. Tag SA was contacted. It ...
I have a 10 year old formula 1 Tag. It has always been my favorite watch, and every few years, the battery runs flat so I have to have it replaced. This time, I took it to the same place as last - Arthur Kaplan in Menlyn shopping centre. I enquired after 2 weeks, and there was no feedback yet. ...