I HAD A POOL INSTALLED BY PENGUIN POOLS CAPE TOWN IN 2010. PAID R71000.00 FOR THE COMPLETE JOB TO BE DONE. NOT EVENS 3 YEARS THE POOL IS SAGGING ALL AROUND. I DID NOT NOTICE IT AT FIRST BUT I HAVE A POOL MAINTENANCE GUY THAT DOES CLEAN MY POOL EVERY SECOND WEEK AND HE NOTICED IT. HE SAID IT NOT ...
I purchased an installed pool from Penguin Pools in September 2012 and they agreed to have the installation completed by November. The pool was only completed and handed over to me in Jnauary 2013. I clearly did not recieve the so called quick installation of a fibre glass pool compared to a ...
Four years ago Penguin installed my pool with a 10 year Shell guarantee. The Fibre glass has blown about 10 that have blackened. When I contacted them, I was told the guarantee only covers the Base fibre-glass... not the inner smooth coat??? Like saying we guarantee your car but not the paint work. ...
We lodged a complaint last week via Hello Peter with regard to the poor service we received from Penguin Pool. In response, Nicole of Penguin Pools phoned us to apologise and to book an appointment for their electrician to fix the problems. He worked on out Spa Bath yesterday as promised and fixed ...
We bought a spa pool from Penguin Pools which was installed in February 2013. Since the end of August 2013 we have been experiencing problems with the Thermostat, Bellow Button and Timers of the mentioned spa. As the product is still under warranty we reported the problem to the supplier at the end ...
I recently installed a pool at my house that was done by Penguin Pools. At first I was promised the world by Tanya the salesperson and that she would always be available for me and any concerns I may have had. This is was not the case at all. her builders were on site for about 2-3 hours a day and ...