Our first run-in with Penguin Pools was in October 2012 with a solar blanket that we bought. It took us how many phone calls and effort to get it sorted out. Now we have the same bad service a second time! We bought a Onyx pool in June 2008 and the fibre glass is brittle and starting to break. I ...
We went with Penguin Pools Faerie Glen to install a pool in the new house we were building. They have left all the soil the excavated right next to the pool, refuse to clean up the mess they have made, installed the pool in the incorrect level which had to be removed and redone and the paving is ...
Our pool shell was ordered through a contractor Rob Henning on 9 Jan 2013. After getting several delay stories from Rob we decided to contact Penguin Pools directly. Since then there have been several stories about the shell being ready and delivery dates. No body bothers to call back after ...
My swimming pool was build by Penguin pools and started leaking. I phoned them asking them to please come out and give me a quote to have it fixed as it is no longer in the warranty period. First they wanted me to pay a callout fee of R450 for a quote and after some debate Silvia came out to look ...