On the 8th of August 2013, l was involved in a car accident during peak Johannesburg traffic hour. I called my insurance company and l was asked to drop the call and a consultant was to call me. Within 30 minutes my car had been toured away and my fully claim logged. And l was on my way to work. ...
I processed a claim 99408113 for a minor accident and was told to take it toTarga Panel Beaters. After struggling to get updates from Outsurance regarding excess (after I had to call after I've sent numerous emails), I finally drop the car off at the service provider (Targa) on 2nd August 2013 and ...
I would like to congratulate Outsurance for having in their employment a person with the calibre of Francois Bezuidenhout. He is very professional and able to assist clients with their individual needs. Nothing is too much for him to explain, especially to senior citizens who often asked questions ...
This serves to warn anyone even considering getting a policy with Outsurance. After lodging a claim recently I was completely dumbfounded by the poor service and approach of the company. We were hounded, interrogated, groundless allegations made and intimidated. Eventually after an arduous month of ...
On 1 August my geyser was replaced by RC Bosman Plumbing as per claim number 100239361 . I have been complaining on an almost daily basis about the fact that my hot water supply post geyser fitment is nowhere close to what I had before, even though I was assured that it was replaced by the same ...
I would like to thank Kevin for his awesome service! My requirements were a bit different from the norm. But Kevin was highly knowledgeable, and the odd thing he didn't know, he quickly found out for me. He phoned me back every single time exactly when he said he would. His attitude was friendly ...