Well as their advert says, if they cannot beat your current insurer they will pay you R400 cash, well it has been nothing but a mission for me, firstly their quotes were almost double of what i have currently. I got sent an email with instructions which i followed, and when i get to putting in my ...
2 months after I requested a quote from Outsurance, I'm still fighting with them to get my R400 as they could not beat my current insurer. I sent them documents in June to get the pay out and when I called a week later I was advised that it takes about a month. I then waited for a month and a half ...
After repeated requests to stop his unsolicited e-mails he just ignores it. It happens daily. Where did Outsurance get our e-mail addresses and continue to irritate us? Please stop this. ...
I would like to take the time to compliment Meggan Hart in the claims dept. for really going the extra mile on my vehicle claim. After numerous delays at the panel-beater she managed to let me keep my AVIS car for an extra month. Regular feedback was given and excellent service!! Well done ...
Hi, I have asked for a recording of my last claim since 2012 and did not recieve same? WHY? I have lost my out bounes and almost sure I have discussed that I wont be losing this by logging said claim.. Why do I have to wait over a year for a recording"? Please revert and send me this recording ...
I am so disappointed in the poor service and client interest I received from Outsurance. I am shocked that even their service providers (panel beaters) delivered work of a poor quality. After receiving our vehicle back since they had it for three weeks it now probably will need to go back or ...