I have a car insurance policy with outsurance since 2006 however lately I have been very disappointed in the service or rather lack of service I have been receiving from them. Within the last month I have asked them to change my debit order date more than 3 times and no one has been able to capture ...
Listened to query and respoded with a great offer to keep my business. ...
I have been a client of Outsurance for many years and have always been satisfied with their service. On 5 August I reported a minor accident to them on one of my vehicles - a 1996 Nissan Sentra. This vehicle was towed in for repairs where the total damage was calculated to be about R7600. On ...
I had the most awesome customer experince yesterday when Joe Swafo from Outsurance assisted with my policy. His compassion and caring for someone in a distressing situation made the experience all the more delightful. He is truly a star who goes more than the mile... he went around the world for ...
I called the Outsurance Call Centre today to update my existing personal cover. I was helped by Karabo Mokoena, who was very professional and efficient in her assistance. My cover was updated in no-time, and all my serial numbers logged while we were talking. Karabo really knows her work. She was ...
Reported a leaking water pipe yesterday. This morning a plumber arrive and start with the repair process. After 4 hours an assessor arrives and then inform us Outsurance will not pay because it is corrosion. Wow, now I am stuck with the bill of the plumber and without me getting other quotes or ...