Keashin was very rude, did not listen to reason and wouldn't allow me to speak or take time to think about the quote that he gave me. Asked for banking details over the phone which I refuse to give out telephonically. ...
I insured my new laptop and told Ishaan that we could not find a screen for the old one that got damaged. He then indicated that I should be able to claim for the damaged laptop. Thanks Ishaan ...
I updated my profile on my policy and it was so smooth and effortless thanks to the 2 ladies mentioned above. i must state that in the more than 5 years of being with Outsurance, i have never had any issues the service is outstanding and they have always ensured that it is all in my best interest. ...
Really awesome service - WELL DONE!!! ...
I called Outsurance to reassess my policy premium. Geraldine assisted me with my questions and queries, thus making my day. To add to this, I will now be saving R140 a month on my insurance premium monthly. (An absolute bonus for a full time student!) Thank you! Keep up the great customer service! ...
Thank You Nomhle Mphiko for making my call stress free! It is never nice to have to phone and say one is unhappy, but you really made my day by not arguing or distressing me, you just jumped right in and helped me :-) I could actually hear you smile on the other side of the phone! Thanks again! One ...