After clearly stated that I am done struggling with the lack of service from Optipharm last month. I deliberately did not renew my prescription with them. However. Once again they claimed my medication from discovery for ANOTHER month without my concent. Making it impossible for me to get my ...
I submitted an online registration for my medication to be delivered, after a constant back and forth of Optipharm requesting documents (Which I emailed over) I was not delivered my medication. I was then requested to submit documents again which I sent over for a 4th time in a JPEG and PDF format ...
My medical aid number is 1584499. I have been waiting for delivery of my chronic medication since 23/12/2013. I have been calling almost daily to check on delivery. On Wednesday I was told that the meds will be dispatched that evening to reach me yesterday. I asked if I would receive a sms and was ...
I paid for my 2 months medication supply in December 2013 knowing that I was travelling & needed to have enough medication, I received my 1month supply week of the 13/12/13, AND I immediately called Optipharm to remind them i paid for 2months and only got 1months, I was told my 2nd one will be ...
Once again our lives are put in danger by the incompetency of Optipharm. My spouse received her medication on Saturday and only to find that the contents of the medication "did not" belong to her but someone else. She was out of medication and to make things worse was that it was a long ...
We had to leave on holiday today to the coast we arranged in November for the meds to be delivered on 5 Dec- guess what only half of it arrived, last month not even everything was delivered wonder if Optipharm will pay for the accommodation that we paid for that we are loosing now until the meds ...