The service I get from Optipharm is frustrating. I always ahve to call them when my chronic medication runs out so that they deliver. The delivery is supposed to be automatic whenver a script is still active. As it is, I have had to go for 2 days without meds. Its unfair to have to call every month ...
1. Prescription was never processed. 2. When it finally got processed, I nevre got the tracking number or confirmation. 3. When I enquired I was given a wrong delivery address. 4. The package was not received in the provided address. 5 Email enquiry not responded to since the 13 August 2013. ...
Maybe they think when you are sick you have brought the sickness to yourself. So they have an excuse of no delivering your medication or in my instance have been calling since the 13-08-2013 . Its either they dont know where the delivery is or the put you on hold for 25 minutes better yet they put ...
Why have you delivered me a generic. I Asked for the original by name!!! If My medical aid doesnt cover the original I would have paid the difference!! I NEVER EVER take generic rubbish medication, especially when my life depends on it! BUT You never asked / advised me! I DO NOT WANT TO DEAL WITH ...
RYAN NOACH VAN DISCOVERY DWING ONS IN 'N HOEK IN OM MET OPTIPHARM BESIGHEID TE DOEN. GAAN TOE DEUR AL DIE KRAAM PYNE OP RYAN SE AANDRANG. NOU BEL EK IN NA OPTIPHARM EN MOET AANHOU EN AANHOU EN HOOR EK IS DIE EERSTE IN DIE LYN EN MY OPROEP SAL DIE VOLGENDE EEN WEES WAT BEDIEN GAAN WORD. NA ONGEVEER ...
I would just like to add that after my terrible experience with optipharm, and just after I posted my complaint, Rachelle got involved. She Managed to resolve in a matter of a few hours everything that went wrong in the 2 weeks prior to her getting involved. So thank you Rachelle, you are a true ...