Oneplan Health Insurance
Policy Cancelled - still deducting premium

I have requested a refund of my premium on a policy that was cancelled in JUNE.
a double debit has just gone through my account WHEN ARE YOU GOING TO CANCELL MY POLICY. I have 30 confirmed emails that my request has been received and assigned.!!!

I want my 3 premiums refunded of R1707.!!!

I WANT MY MONEY BACK!!!