I would like to compliment Precious from the Old Mutual Sunnypark branch for her professionalism and great customer service. It was a pleasure to have you intervene on Saturday Precious and please keep it up :) ...
On the 17th Sept, I was advise to come Old Mutual Finance to sign a contract for the loan I have apply for. I ask one of my colleagues to lend me R 150 to pay for the taxi fare, on arriving there i sign the contract and give the consultant my original documents. After signing the documents and ...
THe complaint is about : 1: Unknowledgeable staff/consultants 2.Bad Service 3.Bridge of contract My father passed away on the 6th of September. On monday the 9th i called the Old Mutual contact centre, to enquire what documents i would need in order to submit the funeral claim. THe person i spoke ...
Old Mutual has not paid the full amount of the insurance as agreed in the policy. The insured amount was R54 949 from a policy that I had on my father's life. When my father died in 9 12 2012 Old Mutual paid only R 44 176.39 19.6% less than what was agreed in the contract. I do not accept it as Old ...
I have an Education plan with Old Mutual (ID number: 8711160938084) and I have received documents confirming the plan to my disappointment my son's name is spelt incorrectly. Its Emile instead of EMIHLE and when I called their call centre (spoke to Bonga) to fix this I was told to visit the branch ...
I am writing this as a frustrated customer. A while back I discovered that my id document is "flagged". When I made a follow up I was given this number 021 533 0233 and the name Natasha Moses as contact person. Little did I know that my life had just turned into. After a couple of months ...