Premium deduction from my bank account after cancelling policy - policy never cancelled - now call centre promised money would be paid into my account on the 25th of October - still await money to be paid! ...
You debited my bank account twice last month. I had to hold for 40 minutes on a call that I made to get through to your customer services, only to be transferred a couple of times and eventually get told to call after five days. Today I was debited again without an explanation refund of the ...
I took out my first policy with Old Mutual in 1979 - a Retirement Annuity with Death Benefits. On 14 October I received an emailed update statement on the RA that only declared the Death Benefit and made no mention of the RA value payable in 2017. As this is an RA, I expected that I would receive ...
I have applied for a loan with Old Mutual and was told that my Bank statement from RMB Private bank cannot be accepted as they do not have it on the "list" of known banks! Ruth told me that I can only be helped if I bank with Absa, Standard, Nedbank, Capitec or FNB (co-insedently FNB and ...
I have a policy that needs to pay out, don't know where to start with relevant paperwork. You just don't get to speak to a person, if you lucky to speak to someone, they can't help and will yet transfer your call again, I've got so many reference numbers, but that does not help! I'm giving up, when ...
I called old mutual trying to get my tax certicate and my provident fund.i qas holding for two hours and no one answered the fone.when a woman finally answer she put me back on hold for another hour and finaly hung up.old mutual is useless.i would not advice companies to put their employees money ...