I HAVE REQUESTED TO CANCEL MY INVESTMENT WITH OLD MUTUAL ON THE 23RD DECEMBER 2013, I WAS TOLD IN 3 - 5 WORKING DAYS I WILL GET THE FUNDS INTO MY BANK ACCOUNT. ON THE 28TH DEBIT ORDER WENT OFF MY ACCOUNT AND I WAS TOLD BY THE CALL CENTRE AGENT THAT I WILL GET IT BACK WITH THE SURRENDER VALUE. I ...
In January 2013, I signed for Old Mutual consolidation plan and it also included money of R5000, which I was advised that it will be paid annually and I will receive it on split terms. During the period of 2013, I received the funds, but on 31 December 2013 (R1300), I was supposed to receive the ...
On 24 December 2013 I visited old mutual Brackenfell branch to cancel my investment and retirement policy and I was assisted by a lady called SARIETA LIENX . When I called today which is 5 day's later to make a follow up, she is telling me she only processed RA and she is doesn't know anything ...
I asked for my beneficiary to be added on the 10th of October 2013 and there was no luck. On 01/11/2013 I tried sending it again and to my surprise - no response to date... I am sending emails to the speedy email address that always handles my queries all the time. I don't know what to do anymore. ...
Hi, my problem is that old mutual is still deducting after the policy was cancelled and payout done. I reported the matter end of October and they promised to look at the matter and refund me before 24hrs. It seemes as if somebody is not doing their job, because the same thing is still happening ...
Being a very proud person, its quite difficult for me to feel like a beggar... begging old mutual for a scrap/claim settlement. I was medically boarded on 31/10/2014 due to a serious of blackouts and fainting episodes.my license was revoked by the traffic under instruction from the hospital as I ...