I have taken out some livecover and a savingsplan from Oldmutual Mokopane. After numerous requests to get my documents I still don't have any policy documents. I have also inform them that the info they have regarding nmy name and surname are incorrect. The consultant and the branch manager asured ...
I never received my tax certificate, due to postal strike. Tried calling the the customer service centre 2 days in a row on 0860607500, holding on for over 10 minutes with not success. I have since emailed Old Mutual, with automated reply and not contact. Seems impossible to speak to a consultant ...
I recently discover that on my greenlight policy, for my own life cover, i was the benefitiary, inwhich i had listed my mother as a benefitiary. I then called Old mutual begining of June to ask them to change it. they send me a form that i needed to fill for the changes (i was already irritated as ...
I would like to complete my taxes. I spent over 40 minutes on the phone with Old Mutual trying to get my IRP 5 out of them in order to finalise this. As they have issued an IRP 5 too SARS - I do not understand how come they cannot issue me with one? Everyone that I speak to keeps on passing the ...
I am very disappointed at old mutual for their poor service and lack of consideration, i took 3 funeral insurance in 2011, I noticed the debit orders were collected from my account whenever I had money from the 25 when I had specified to the broker they should be collected on the 1st of each month, ...
Last year august I took somepolicies at old mutual, then I was paying them via stop order, january I was appointed permanent at work end of january 2013 they was no deduction from old mutual I called the agency he told me thant is because I have moved from temporary to permanent I must go to the ...