I received a call from one of the call centre agents and I asked her what to do if I want a settlement letter she said I can request it from the branch I go to the branch they tell me I need to request it from the call centre, I'm not happy with at all as this is my credit record that they are ...
On 28 January 2013 Nedbank incorrectly debited my account. Since then I've been trying to get my money back unsuccessfully. The feedback given by Nedbank differs with every call made and I am given the incorrect information which has now resulted to a bigger mess. The call center personal is not ...
On Thursday I used my mastercard at Pralina Ruimsig and the card was skimmed as there were illegal transactions on Friday totalling R10000. Not only was my card compromised because of Pralina Ruimsig, but my friend that also paid towards the bill had the same thing happen to me. I want nedbank to ...
I was double debited on my account, after I made a direct deposit. This morning I called the customer care line, spoke to a care by the name of Cedrick, who transferred me to collections. The lady, who answered the phone, put the phone down on me because she said she could not hear me. I called in ...
I settled my account with Nedbank (FSE) on the 29/01/2013 already. I am still waiting for my settlement letter. They are very quick to add charges for anything they can think off, but once the account is settled the forget about you and you never receive a letter. Its suppose to take 5 to 10 ...
My credit card was settled in September 2012. An amount of R941.12 was taken from my account on the 28/12/2013. The amount was reversed but not in time so my insurance premium was returned. I require a letter of apology as well as the R28 returned debit order fee that I was charged, and reassurance ...